Terms of Service

These terms govern your use of RTW Checker. By creating an account or using the service you agree to them. They form a contract between you and Instant Check Ltd.

1. Who you are contracting with

The RTW Checker service is provided by INSTANT CHECK LTD, a company registered in England and Wales with company number 15716195, registered office Unit 2k1 Hastingwood Business Park, Wood Lane, Birmingham B24 9QR (referred to in these terms as "we", "us", or "RTW Checker").

2. The service

RTW Checker is a software service that:

• Performs Right to Work checks against the UK Home Office's official online service (gov.uk) on your behalf, using share codes you supply
• Repeats those checks on a recurring schedule and alerts you to expiries, changes or failures
• Stores the resulting evidence (PDFs, results, photographs) for the period required by Home Office guidance
• Provides a dashboard for managing your workforce's right-to-work status

The service is intended for use by UK employers, recruitment agencies, and compliance teams checking the right to work of their own workforce or that of their client companies.

3. Important - what RTW Checker is NOT

RTW Checker is not a legal advice service. We do not provide immigration advice. If you need advice on a specific worker's status, consult an OISC-registered or solicitor-grade immigration adviser.

4. Accounts

You may create an account on receipt of an invitation from us. You are responsible for keeping your login credentials secure, for all activity that occurs under your account, and for the actions of any team members you add. You must notify us immediately if you suspect unauthorised access.

You confirm that you have the lawful right and the consent of your workers (or another lawful basis) to provide their personal data to us for the purpose of performing Right to Work checks.

5. Acceptable use

You agree not to:

• Use the service to perform checks for any purpose other than confirming a worker's right to work in the UK
• Upload share codes that do not belong to a worker you are lawfully entitled to check
• Attempt to reverse-engineer, scrape, or interfere with the service or its underlying infrastructure
• Resell or sub-licence the service to third parties unless you have a written agency or reseller agreement with us
• Use the service in any way that breaches UK law including the UK GDPR, Data Protection Act 2018, or the Computer Misuse Act 1990

We may suspend or terminate accounts that breach these rules.

6. Fees and payment

Pricing tiers are published at /welcome#pricing. Fees are stated exclusive of VAT, which we apply at the prevailing UK rate where applicable.

Monthly plans are billed at the start of each month. Annual plans are billed up front and discounted as shown on the pricing page. Fees are non-refundable except where required by law.

We may change pricing on at least 30 days' written notice. Existing annual plans remain at the agreed price until renewal.

7. Your data and ours

You retain ownership of all data you upload (worker names, share codes, results, etc.). Our handling of personal data is governed by our Privacy Policy and our Data Processing Addendum, which form part of these terms.

We retain ownership of the RTW Checker software, brand, and infrastructure. You receive a limited, non-exclusive right to use it for the duration of your subscription.

8. Service availability

We target 99.5% monthly uptime but do not warrant uninterrupted service. The Home Office gov.uk endpoint we depend on is outside our control. Where gov.uk is unreachable for an extended period, we pause checks and resume automatically when it returns.

Scheduled maintenance is announced in advance where reasonably practicable. Emergency security maintenance may occur without notice.

9. Termination

You may cancel your subscription at any time from your account. Cancellation takes effect at the end of your current billing period.

We may terminate your account on 30 days' notice for any reason, or immediately for material breach of these terms. On termination we provide a 30-day window during which you can export your worker evidence; thereafter we delete your data in line with our retention schedule, except where law requires longer retention.

10. Liability

To the maximum extent permitted by law, our total aggregate liability to you arising from or in connection with the service is limited to the fees you have paid us in the 12 months immediately preceding the event giving rise to the claim.

We are not liable for any indirect, consequential, or special losses, loss of profit, loss of goodwill, or loss arising from your failure to comply with your own Right to Work obligations.

Nothing in these terms limits liability that cannot lawfully be limited, including for death or personal injury caused by negligence, for fraud, or for any other liability that cannot be excluded under UK law.

11. Confidentiality

Each party agrees to keep the other party's confidential information confidential and to use it only for the purpose of performing the contract. Confidential information includes worker data, business plans, pricing, and any other information identified as confidential or that a reasonable person would understand to be confidential.

12. Changes to these terms

We may update these terms from time to time. Material changes will be notified to account-holding customers by email at least 30 days in advance. Continued use of the service after the effective date constitutes acceptance.

13. Governing law and disputes

These terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over any dispute arising from them.

14. Contact

Questions about these terms: support@instantcheck.co.uk